Magento Blog | For Simple Technical Solutions

I have a web service built using the Zend Framework. One of the methods is intended to send details about an order. I ran into some encoding issue. One of the values being returned contains the following: productname™ The webservice is returning the following fault: SOAP-ERROR: Encoding: string 'productname\xc3...' is not a valid utf-8 string Solution ::::  the code which caused that problem was: $value['name'] = substr($_product->getName(), 0, 40); changing substr to mb_substr seems to solve the issue: $value['name']  = mb_substr( $_product->getName() , 0, 40, 'utf8');